ChildLine
Childline is here to help anyone under 19 in the UK with any issue they’re going through. Whether it’s something big or small, their trained counsellors are here to support you. Childline is confidential and available any time, day or night. You can talk to us about anything, from abuse and bullying through to relationships and exam stress- you don’t have to give your name if you don’t want to.
Calling childline is free and doesn’t show up on the phone bill.
Contact Details:
Telephone: 0800 1111 (calls are free)
Website: www.childline.org.uk
NSPCC
The National Society for the Prevention of Cruelty to Children (NSPCC) is the leading children’s charity fighting to end child abuse.
Contact Details:
Telephone: 0808 800 5000
Website: www.nspcc.org.uk
Children & Adolescent Mental Health Service (CAMHS)
Hammersmith & Fulham child and adolescent mental health service (CAMHS) provides mental health assessment and treatment for children, young people (aged 0-18) and their families.They promote emotional wellbeing and offer talking therapies and medication, as well as advice, consultation and support to schools and other organisations that work with young people.
Contact Details:
48 Glenthorne Road
Hammersmith
W6 0LS
Telephone: 020 8483 1979
Website: www.westlondoncamhs.nhs.uk
Children & Family Directory
The Family Information Service directory is a free, impartial information service for parents and carers of children and young people aged up to 19 (up to 25 years for those with additional needs). It lists childminders, nurseries, pre-schools, after-school care, activities for children and young people, children’s centres and toy libraries.
Contact Details:
Website: www.search3.openobjects.com
Young Hammersmith & Fulham Foundation
The Young Hammersmith and Fulham Foundation is a local charity working with youth clubs, other charities, schools, businesses and the local authority. Together they aim to shape opportunities and create the best services for children and young people who live, learn, play or work in Hammersmith & Fulham. Their website lists services and events for children and young people, and gives local families and organizations the chance to get involved.
Contact Details:
Dawes Road Hub,
Dawes Rd,
London SW6 7EN
Telephone: 07535 309 343
Email: info@yhff.org.uk
Website: www.yhff.org.uk
Children with additional needs: Support Groups
Stephen Wiltshire Centre
The Stephen Wiltshire Centre is a new, comprehensive service that aims to provide a ‘one stop shop’ for children, young people and families with SEND. They want to encourage organisations currently supporting families to use the centre and make it a real hub.
Contact Details:
Stephen Wiltshire Centre, Queensmill Road, SW6 6JR
Telephone: 0208 753 4443
Website: www.search3.openobjects.com
Hammersmith and Fulham Mencap
H&F Mencap offers play and leisure activities for children and young people with learning disabilities aged 5 to 19, including a play Inclusion Coordinator who encourages inclusion of children with learning disabilities into mainstream play provision and runs inclusive play sessions at weekends.
Contact Details:
14-16 Stamford Brook Avenue, W6 0YD
Telephone: 020 8748 5168 / 07517 989 494
Email: info@hfmencap.org / tracey.byrne@hfmencap.org
Website: www.hfmencap.org
Full of Life
Was founded in 1994 by parents who were dissatisfied with the lack of information and support that they needed to raise a child with additional needs. Parents came together to establish a single organisation that empowered and supported parents on their lifelong journey of caring. Full of Life now supports over 500 families, they specifically cater to those who live in the Royal Borough of Kensington and Chelsea, but their site has a wealth of useful information.
Contact Details:
Telephone: 0208 962 9994
Email: info@fulloflifekc.com
Website: www.fulloflife.rit.org.uk
Insights Independent Support Service
Insights IASS offer advice and drop-in sessions to parent/carers and young people with Special Educational Needs and Disabilities. The sessions run every Thursday 09.30 – 12.30.
Contact Details:
Stephen Wiltshire Centre, Queensmill Road, SW6 6JR
Telephone: 020 8753 4443
Email: patmcnair@insightsesc.co.uk
Website: www.search3.openobjects.com
PESTS
Parents of Ealing Self-Help Training Scheme is a play and support group for families with children with additional needs. They run twice weekly play & support sessions, provide activities for children and offering information, support & advice to parents and carers. They also organise parties and outings for the whole family during school holidays, run training workshops and carer evenings for adults.
Contact Details:
Telephone: 0208 571 9954
Website: www.pests-ealing.org.uk
Children with additional needs: SEND Local Offer
This site contains details about Hammersmith & Fulham Council’s Local Offer for Special Educational Needs and Disabilities. It provides information about services that children, young people and their families can expect from a range of local agencies, as well as news and updates about local events. Hammersmith and Fulham’s Local Offer includes:
• Early years and childcare provision
• Links to SEND provision within all schools
• How to request an Education, Health & Care (EHC) Assessment & Plan
• Health services
• Leisure activities
• Social care services, including short breaks
• Other educational provision
• Training opportunities
• Travel for children and young people to places of education
• Preparing for adulthood (inc. housing, employment, support)
Contact Details:
Website: www.search3.openobjects.com
Child Care – Information about entitlement to childcare
The government is introducing new ways to help parents with childcare costs. Whether you have toddlers or teens, you could get support- the Child Care Choices site explains what is available, who is eligible, and has an easy-to-use assessment tool, whilst the council site provides an overview of local services.
Contact Details:
Child Care Choices Website: www.childcarechoices.gov.uk
Council Website: www.search3.openobjects.com
Child Development & Neurodisability Service: Clinics
Child development and neurodisability services in RBKC and H&F are provided by Chelsea and Westminster Hospital, both at the hospital and sites in the community.
Contact Details:
Telephone: 020 3315 8000
Website: www.search3.openobjects.com
Services for children with disabilities in Ealing are provided by a multi-agency service, Ealing Service for Children with Additional Needs. This is a joint initiative between London Northwest Healthcare Trust and Ealing Council. The service offers a single point of information, providing improved access to referral, assessment and appropriate help for children and young people with disabilities in the borough.
Contact Details:
Telephone: 0208 825 8000
Website: ealinghelp.org.uk
Child Development & Neurodisability Service: Music Therapy
Music therapy uses shared music-making to help children cope more effectively with their lives and difficulties, and allows them to show their potential. It is based on the understanding that all human beings are able to respond to music irrespective of ability or disability, and is supported by a growing evidence base and child development psychological theory. In our sessions the therapist and the child make music together—it is shared and spontaneous—through this the two establish a musical relationship in which emotions can be expressed, explored and worked through in a safe environment.
Contact Details:
Chelsea and Westminster Hospital, SW10: 020 3315 6472
Parkview Centre for Health and Wellbeing, W12: 020 3704 6061
Woodfield Road Surgery, W9: 020 7266 8863
H&F and RBKC Website: www.chelwest.nhs.uk
Ealing Website: www.ealingmusictherapy.org
Child Protection: Referrals
“Our family services front door service are told about cases of possible abuse or neglect by teachers, doctors, health visitors and members of the public. They also hear from parents needing support, other family members concerned about a child’s welfare and sometimes children themselves. They also help with any queries you may have about support for children in the borough. Anyone can contact us if they are worried that a child may be at risk, and information is always taken seriously.
Contact Details:
Ground Floor,
145 King St,
Hammersmith
W6 9XY
Telephone: 020 8753 6600
Email: Familyservices@lbhf.gov.uk
Website: www.lbhf.gov.uk
Out-of-Hours:
Telephone: 0208 748 8588
Child Protection: Support for Families
Action for Change
Is a service for birth parents who have had their children removed permanently from their care. We aim to prevent recurrent care proceedings by helping birth parents to have a better understanding of the reasons for the previous removal of their child and to help manage the consequences of having a child removed from their care. We are a team of multi-disciplinary practitioners using therapeutic and outreach interventions to engage with parents on a one-to-one basis and as part of a group.
Contact Details:
Telephone: 0207 854 5824 / 07977124323
Email: actionforchange@rbkc.gov.uk / Baanu.Baghbani-Irvine@rbkc.gov.uk
Website: www.lbhf.gov.uk
Family Support Service
Having children can be great fun but sometimes things can get hard. We are here for worries big and small- it could be dealing with problems at home with drugs or substance abuse, struggling to cope or feeling low. Perhaps you have housing problems or need help keeping the kids active or eating well. We are here to provide quick and easy access to support and advice, and help families thrive by building their confidence so that they can resolve issues before they become more difficult to manage.
Contact Details:
Telephone: 020 8753 6070
Email: contact@family-support.org.uk
Website: www.family-support.org.uk
SAFE
Supportive Action for Families in Ealing (SAFE) is a tea of psychologists, therapists, counsellors, school workers, family workers and other experts. They have links with other support groups and can give you information and advice to help you to access help before a manageable problem becomes bigger and more difficult to resolve.
Contact Details:
Telephone: 0208 825 8000
Email: ECIRS@ealing.gov.uk
Website: www.ealing.gov.uk
Young people using alcohol
The Alcohol Service run by CGL offers advice and support for those with issues around alcohol misuse.
GPs, family members, carers, friends, or any other agency, such as social services, can refer someone into the service.
Contact Details:
Telephone: 0800 014 7440
Email: thealcoholservice.info@cgl.org.uk
Website: www.changegrowlive.org
Young People using substances
FRANK
FRANK was set up specifically to provide advice and support to teenagers and helps you find out everything you might want to know about drugs. For friendly, confidential advice, Talk to FRANK.
Contact Details:
Telephone: 0300 123 6600
SMS: 82111
Website: www.talktofrank.com
Insight KC
Insight KC offers a free, friendly and confidential young people’s support service. They provide information, advice and help to young people between the ages of 12-25 who are living with or affected by drug or alcohol issues.
Contact Details:
51 Golborne Road
Greater London
W10 5NR
Telephone: 0208 960 5510
Email: a.makvandi@blenheimcdp.org.uk
Website: www.blenheimcdp.org.uk
Accident Prevention
Child Accident Prevention Trust
The Child Accident Prevention Trust is the UK’s leading charity working to reduce the number of children and young people killed, disabled or seriously injured in accidents. We make a difference by spreading knowledge, changing behaviour, and supporting staff in local communities.
Contact Details:
Canterbury Court (1.09, )1 – 3 Brixton Road, SW9 6DE
Telephone: 0207 608 3828
Website: www.capt.org.uk
Services for deaf children
Frank Barnes Primary School for Deaf Children
This is a bilingual school for deaf children. It provides a specialist environment where deaf children have full access to the Early Years Foundation Stage, National Curriculum and Deaf Studies Curriculum and they are encouraged to reach their full potential.
Contact Details:
Harley Road, NW3 3BN
Telephone: 0207 586 4665
Website: www.fbarnes.camden.sch.uk
Youth Services
Working It Out: Tomorrows People
Working It Out is a 16 week programme centered around a Community Challenge, encouraging leadership, initiative and involvement among a group of young people (aged 16-24) whom are NEET – not in employment, education or training. This project is targeted at the most disaffected young who steer away from official provision and enables those on the edge of society to play positive roles in their communities and to deal with difficult issues around motivation, confidence and self-esteem. Previous challenges have included: putting on a play about young people at the Old Vic Theatre, running the promotion for and fundraising for another local charity, garden clearance for a community centre, re-designing and painting a local nursery room; and putting on a concert for local people.
Contact Details:
Suite 216, Grove Hous,e 27 Hammersmith Grove, W6 0NE
Telephone: 0208 600 2456
Email: lcoates@tomorrows-people.co.uk
Website: www.tomorrows-people.org.uk
Children Centres
The core purpose of children’s centres is to improve outcomes for young children and their families, and reduce inequalities between families in greatest need and their peers. Children’s centres provide care and education for families with children, from conception to their fifth birthday. Services include: advice and guidance, education and parenting skills, school readiness for children and work readiness for parents. There are 16 sites across the borough that provide a range of support and activities- details can be found online.
Contact Details:
Website: www.search3.openobjects.com
Community Centres: North H&F
Community centres cater for all ages. They are often run by and for community residents and provide opportunities through which local people can be involved in shaping and improving their community. They also run social, recreational and educational classes and events – from martial arts and dance classes through to language classes, Saturday school for children, yoga, healthy eating, weight loss, art and music. Some offer more than 100 different classes and activities every week, including drop-in sessions.
Old Oak Community & Children’s Centre
76 Braybrook St, W12 0AP
Telephone: 0208 740 8008
Email: oldoakcentre@familymosaic.co.uk
Website: www.oldoakcentre.co.uk
White City Community Centre
India Way, W12 7QT
Telephone: 020 8743 4545
Website: www.whitecityenterprise.co.uk
Edward Woods Community Centre
60-70 Norland Road, W11 4TX
Telephone: 020 7603 2324
Email: edwardwoods@lbhf-cyc.org.uk
Website: www.search3.openobjects.com
Masbro Centre
87 Masbro Road, W14 0LR
Telephone: 020 7605 0800
Email: max@upg.org.uk
Website: www.upg.org.uk
Community Centres: Central H&F
Masbro Centre
87 Masbro Road, W14 0LR
Telephone: 020 7605 0800
Email: max@upg.org.uk
Website: www.upg.org.uk
Grove Neighbourhood Centre
7 Bradmore Road, W6 0DT
Telephone: 020 8741 3321
Email: gnc@groveneighbours.org.uk
Website: www.groveneighbours.org.uk
Community Centres: South H&F
Community centres cater for all ages. They are often run by and for community residents and provide opportunities through which local people can be involved in shaping and improving their community. They also run social, recreational and educational classes and events- from martial arts and dance classes through to language classes, Saturday school for children, yoga, healthy eating, weight loss, art and music. Some offer more than 100 different classes and activities every week, including drop-in sessions.
