Isolation – Neighbourly Care
Neighbourly Care brings together older people from all backgrounds to share and celebrate their experiences, cultures and lives.
Their main centre is open 5 days a week and they currently have 15 hubs operating across the borough of Ealing, all offering a wide range of services and activities to older people aimed at prolonging independent living and bringing people together.
Membership is open to all older people, carers and supporters and costs £2.00 per year. Register by dropping in during opening hours or download the membership form from the ‘Sign Up’ page.
Contact Details:
Telephone: 0208 571 1929
Email: enquiries@neighbourlycare.org.uk
Website: http://www.neighbourlycare.org.uk/
Care Homes & Continuing Health Care – People First
Most of us would prefer to stay in our own homes, in familiar surroundings and with our possessions and friends and family around us. If you are starting to think that you might need to move to a care home you might be surprised at the things you can do to support yourself in your own home.
However some medical conditions require regular medical treatment, or mean that you regularly need support with day-to-day tasks, can make living at home very difficult. You may feel that you need more care than you are able to get at home, either from healthcare professionals or your family, by using gadgets and equipment to keep you safe and independent. In this situation you may wish to consider moving into a care home in order to receive the support which you need.
This site provides information on the different types of care home available and suggestions on how you can find the best care home for you. It also suggests alternatives to a care home that might enable you to continue living independently if you want to.
Contact Details:
Website: www.peoplefirstinfo.org.uk
Community Service – CLCH
This site lists all community services provided by CLCH, plus contact details and referral information, including Single Point of Access.
Contact Details:
Website: www.clch.nhs.uk
Falls Prevention Service
H&F, C&W, Westminster, Brent
Our falls prevention service provides assessment, advice and exercise for older people who are at risk of falling. The service aims to prevent falls and unnecessary admission to hospital by seeing a patient before an injurious fall occurs or after a fall to rebuild strength, balance and confidence. People can be referred by any health or social care professional, there is a link to the form on the website.
Contact Details:
Telephone: 020 8102 5494
Email: clcht.spa.referral@nhs.net
Website: www.clch.nhs.uk
Ealing
The falls service offers advice and help for people living in Ealing who have lost their independence or confidence after a fall. They offer an eight week falls education and exercise group, one to one therapy, one to one home visit by an Occupational and/or Physiotherapist, and a Medical Consultant review for all falls group clients. They are based at the Ealing Day Treatment Centre.
Contact Details:
Telephone: 020 8571 1143
Open Age
Steady and Stable falls prevention service.
Contact Details:
Telephone: 020 8962 4141
Website:www.openage.org.uk/ hammersmith-and-fulham
Hospital Day Assessment Unit (OPRAC)
Older Person Rapid Access Clinic
The older person’s rapid access clinic (OPRAC) is a specialised service designed to meet the needs of older people with specific medical problems. This is a medicine for the elderly (MfE) consultant-led service that offers emergency department-style access to tests and diagnostics and provides dedicated treatment in a setting adapted for treating frail older patients. There is quick and easy access to the expertise of other specialties within the acute hospital setting.
We also see older people who may have an urgent diagnostic dilemma. For example, if a patient is suffering from breathlessness or weight loss, we have the time and resources to explore the potential causes and either eliminate the cause or treat the patient accordingly.
Contact Details:
Telephone: 0203 311 5162
Website: www.imperial.nhs.uk
Day Centres – People First
Day centres are friendly, welcoming places offering a variety of leisure, educational, and health and well-being activities. Different day centres are available for older people, and people with physical disabilities, learning disabilities or mental health problems. Day centres are usually for people who need quite a lot of support whilst they are there, with trained staff being on site to offer this support as required.
They provide great opportunities to do something social or just sit and read the paper quietly with a cup of coffee. You may be retired and looking for social and stimulating things to do, or perhaps have mobility or other health problems and would like to get out and about and mix with others, or maybe just have lunch.
Contact Details:
Website: www.peoplefirstinfo.org.uk
Respite Care – People First
Respite allows you to take a break from your role as a carer. This could mean taking a holiday or a short break to visit friends or family, and can benefit not just you, but also the person you are caring for. Support for respite may be included in a Personal Budget plan.
The PeopleFirst site has advice about how to access and prepare for respite care:
Website: www.peoplefirstinfo.org.uk
General Support – Age UK
Age UK Hammersmith and Fulham is an independent charity working in Hammersmith and Fulham to offer support and services to older people. They offer lots of services for older people and their carers including information and advice, befriending, shopping and foot care.
Contact Details:
Telephone: 0207 386 9085
Website: www.ageuk.org.uk
Independent Age
This is a charity established for older people, and provides confidential advice and information.
Contact Details:
Helpline: 0800 319 6789
Website: www.independentage.org
Safeguarding – People First
Everyone is entitled to live their life in safety without being mistreated, hurt or exploited by others. But some people’s situations may make them less able to protect themselves from harm or mistreatment.This may happen as people get older, or because they have a mental health issue, a disability, a sensory impairment or some form of illness. Mistreating someone in this way is known as ‘abuse’, and if someone fails to properly look after another person in their care, this is known as ‘neglect.’
Both abuse and neglect of people are never acceptable.
This site explains more about what abuse and neglect are, who is particularly at risk of abuse, and how to get help and advice if you or someone you know is being mistreated, abused or neglected.
Contact Details:
Website: www.peoplefirstinfo.org.uk
Safety – Emergency alarms and keysafes – People First
Most of us want to remain as independent as possible and to stay living in our own homes, even if we experience difficulties as the result of health problems or a disability. At the same time we want to know that we are safe, and can quickly call for help in an emergency.
If you are an older person and less mobile, or are over 18 and have a physical or learning disability, there are gadgets available that will allow you to quickly call for help in an emergency, particularly if you live on your own. Carers and relatives of people with dementia are also often greatly reassured if they know that they can quietly keep an eye on the ones they love and ensure that they remain safe and well within their homes. Modern technology means that there are now gadgets available to help provide this reassurance.
Contact Details:
Website: www.peoplefirstinfo.org.uk
Pets (for elderly, the terminally ill and their pets) – The Cinnamon Trust
This has a network of volunteers to provide help such as walking the dog for an owner who can no longer do so. It has a national pet fostering service for a pet whose owner goes into hospital, and also provides long term care for a pet whose owner has died or moved into accommodation that does not accept pets. The Trust maintains a register of pet-friendly care homes and sheltered housing.
Contact Details:
Telephone: 01736 757 900
Website: www.cinnamon.org.uk
Healthy Ageing – The Agewell Project
This is open to anyone over the age of 50 and some people under 50 and suffering from a chronic complaint that may be improved by physical activity. It offers a range of exercise, art, craft and social programs as well as events and walking groups.
Contact Details:
Telephone: Christine Blake: 0845 839 7912 / 07956 832 984
Website: www.lbhf.gov.uk
List of courses: www.hfals.co.uk
Heating and ‘Healthy Homes’ – People First
Staying warm and cosy in cold weather is important, but rising energy bills mean that the cost of heating the home can sometimes be a worry. For older people, people on low incomes or in receipt of certain benefits, there are ways to get help with the cost of heating, particularly in the winter months when it’s needed most. This site explains what is available.
Contact Details:
Website: www.peoplefirstinfo.org.uk
Healthy Homes Ealing
This project aims to reduce the number of cold homes and hospital admissions. Its telephone help line is open to all Ealing residents and gives advice on how to save energy and cut fuel bills and offers a ‘green doctor’ home energy visit for qualifying residents. It operates Monday to Friday between 9am and 5.30pm.
Contact Details:
Telephone: 0800 083 2265
Website: www.ealing.gov.uk
Healthy Ageing
The Agewell project is open to anyone over the age of 50 and some people under 50 and suffering from a chronic complaint that may be improved by physical activity. It offers a range of exercise, art, craft and social programs as well as events and walking groups.
Contact Details:
Telephone: Christine Blake: 0845 839 7912 / 07956 832 984
Website: www.lbhf.gov.uk
List of courses: www.hfals.co.uk
Healthy Homes Ealing
The Healthy Homes Ealing project aims to reduce the number of cold homes and hospital admissions. Its telephone help line is open to all Ealing residents and gives advice on how to save energy and cut fuel bills and offers a ‘green doctor’ home energy visit for qualifying residents. It operates Monday to Friday between 9am and 5.30pm.
Outside of these hours you can ask for a call back by completing the referral form on the website. You can also make a referral on behalf of someone else – please ensure you have their consent first.
Contact Details:
Telephone: 0800 083 2265
Website: www.ealing.gov.uk
H&F Careline Service
24 hour monitoring and emergency assistance at the touch of a button 24 hours a day.
Contact Details:
Telephone: 020 8741 2403 / 020 8741 4008
Website: www.lbhf.gov.uk/health-and-care/ home/careline-and-telecare
H&F Assistive Technology
Range of technology solutions to help people remain safe and independent.
Free of charge subject to assessment of a person’s need.
Contact Details:
Telephone: 020 8753 4198
Website: www.lbhf.gov.uk/health-and-care/ home/careline-and-telecare
Bishop Creighton House
Befriending service, activities and community centre, Keep Active scheme.
Contact Details:
Telephone:020 7385 9689
Website: www.creightonhouse.org
Fulham Good Neighbours Service
Befriending and practical support.
Contact Details:
Telephone: 020 7385 8850
Website: www.fulhamgoodneighbours.org
H&F Foodbank
Emergency food parcels and advice.
Contact Details:
Telephone:020 7731 3693
Website: https://hammersmithfulham. foodbank.org.uk
Open Age
Programme of activities, social opportunities and excursions.
Contact Details:
Telephone:020 8962 5583
Website: www.openage.org.uk/ hammersmith-and-fulham
Urban Partnership Group Older People Access Service Support and Involvement
Opportunities for Older People.
Contact Details:
Telephone: 020 7605 0800
Website: www.upg.org.uk
Westway Community Transport
Transport services.
Contact Details:
Telephone: 020 8694 4928
Website: www.westwayct.org.uk
H&F Libraries
Join in free events and activities as well as borrowing books – a free home delivery service is available.
Website: www.lbhf.gov.uk/libraries
